Google
Kevin McCall
Natasha was amazing at guiding us through everything. Every member of staff that we dealt with provided a great balance of courtesy and professionalism. I can't recommend John Roach Funeral Directors highly enough.
What our customers say about us
John Roach Funeral Directors prides itself on the service that we offer so we are always happy to receive feedback and independent reviews provided by families we have worked with. Here are a few recent reviews and comments our families have left us.
If you would like to provide feedback please don’t hesitate to get in touch.
Rated 5.0 / 5 based on 10 reviews. Collected from Google, Much Loved, and Other sources.
Google
Faye carruthers
Colin and the Receptionist were excellent. I didn’t get her name but we spoke on the phone and she was very polite and kind when I visited the office.
Google
Emma Gribben
Excellent professional service with exceptional knowledge, as well as staff having a genuine caring nature. They pride in making a difficult time for people much easier, also the attention to detail was outstanding! It is also very comforting to know, that your loved ones are
Google
Emma Gribben
Excellent professional service with exceptional knowledge, as well as staff having a genuine caring nature. They pride in making a difficult time for people much easier, also the attention to detail was outstanding! It is also very comforting to know, that your loved ones are in good hands and treated with dignity and respect. Very reassuring, they are second to none and I would highly recommend for those who need help through the most difficult time of loosing a loved one!
Google
Hilda Ramsay
We would like to express our heartfelt thanks to the entire team for their care and professionalism. Les did a wonderful job organising and conducting the funeral and procession with dignity and respect, ensuring everything ran smoothly on such an emotional day. Libby provided a
Google
Hilda Ramsay
We would like to express our heartfelt thanks to the entire team for their care and professionalism. Les did a wonderful job organising and conducting the funeral and procession with dignity and respect, ensuring everything ran smoothly on such an emotional day. Libby provided a truly compassionate and comforting service that brought great comfort to everyone attending. Colin was extremely helpful and understanding from the very beginning, taking time to explain every detail clearly and making the whole process much easier to manage. Together, they made a difficult time feel a little more peaceful, and we are very grateful for their kindness and support. I will be recommending this company to all my family and friends.
Google
Debbie Harris
Having recently used John Roach for my Father's funeral from the initial contact to the day of the funeral nothing was too much trouble for the team, keeping us in touch by email at all times accommodating chapel visits and our unusual requests on the
Google
Debbie Harris
Having recently used John Roach for my Father's funeral from the initial contact to the day of the funeral nothing was too much trouble for the team, keeping us in touch by email at all times accommodating chapel visits and our unusual requests on the order of service 😊Katie, Natasha, Colin and the team on the day were just perfect. 5 stars isn't enough.. A BIG THANK YOU to all
Much Loved
Margaret ann
Very happy with the service and all the staff are amazing x
Google
elaine Core
When Mum passed away we had no doubt which Funeral Director we would use. We have always known John Roach for service, empathy and care. Everyone was so helpful and understanding, everything you need at the most heartbreaking of times. We cannot express enough our
Google
elaine Core
When Mum passed away we had no doubt which Funeral Director we would use. We have always known John Roach for service, empathy and care.
Everyone was so helpful and understanding, everything you need at the most heartbreaking of times. We cannot express enough our gratitude for taking time and having patience to make sure mums final journey was a fitting one.
Google
Lynda Earle
A small Team providing the absolute care, compassion, professionalism and attention to my family and dignity for our father. They are doing absolutely every single thing right. John Roach himself is so professional, caring and effortlessly guided us throughout a very difficult and emotional process.
Google
Lynda Earle
A small Team providing the absolute care, compassion, professionalism and attention to my family and dignity for our father. They are doing absolutely every single thing right. John Roach himself is so professional, caring and effortlessly guided us throughout a very difficult and emotional process. John was always available to talk to, listened intently to our wishes and got everything right. Les, who is known throughout the community offered a sense of normality at such a difficult time which was appreciated by all our family. What a Team, what they do is second to none and I couldn’t recommend them enough
Much Loved
Mr Pearson
Care, compassion and respect were shown to our family from the first point of contact with the team. They took the time to honour our requests, answer our questions and assist us at all points of the difficult process of funeral arrangements.
Much Loved
Mr Pearson
Care, compassion and respect were shown to our family from the first point of contact with the team. They took the time to honour our requests, answer our questions and assist us at all points of the difficult process of funeral arrangements.